Quality Management & Organization
VisualScape Inc. has a qualified team with more than 30 years of industry experience to service their customer base in all their Landscape needs. This team is trained in identifying and correcting deficiencies in properties through quality control measures. Our company quality management conforms to the following organizational structure:
IIvan C. Vila has more than 11 years of experience in the green industry performing various positions such as estimating, account management, client relations, and operations for both landscape installation and maintenance.
This experience allows him to manage the business from all perspectives – client, employees, financials, etc. He has implemented procedures to ensure that everyone adheres to clear quality control measures and horticultural best practices. He is responsible for fielding and handling customer request/needs and provides proactive communication and solutions in the areas of quality, safety, enhancements, budgeting, scheduling.
JJuan C. Vila has more than 30 years of experience in the green industry, most of those years owning an award-winning state-wide landscaping company with over 700 employees. His main focus has always been the building of client relationships and promoting a culture of success through integrity and commitment in his enterprises.
At the core of his business philosophy is giving back to the community – among the several commitments he has been involved in he has dedicated much of his efforts in support of the Fisher House MVA. He is responsible for operations, oversees scheduling, and is in constant communication with the CRM (customer relations manager) at all times to ensure the customer is aware of what services are taking place on the property on any given day.
Experience speaks for itself